Like the equipment itself, a properly functioning network is critical to ensuring enterprise system availability. Every customer that relies on us to help manage their workstations, rack and stack servers, networks, and storage systems requires a 24x7 network to operate. That’s why TRIDENT offers network management services that supplement our OEM Equipment Services <link to page> in a variety of capacities. Whether we assume complete responsibility for the network or back-up an in-house team, TRIDENT helps increase availability and improve performance through network management services that include:
- Fault Management – proactive fault detection and problem resolution, including engineer dispatch to repair on-site hardware failures or call out with technical support
- Configuration Management – design, program, test, and adjust network configurations for electronic capture with our sophisticated, proprietary tools and customized network management platforms
- Performance Management – predictive network protection through continual and systematic performance analysis that monitors your network around an agreed-upon baseline so that issues can be resolved before they occur
Learn why Fortune 500 financial institutions and customers in gaming, healthcare, energy, higher education, and government rely on TRIDENT’s network management services for around the clock availability.