A leading provider of maintenance and technical support for enterprise systems across multiple sites and vendors for more than 20 years, TRIDENT differentiates its services with:

  • Consistent mission-critical, warranty through end of life equipment and software support
  • Flexible contract terms and rates across multiple vendors and systems
  • Customized solutions tailored to meet client-specific support, logistics, and reporting requirements
  • Expedited call and escalation processes supporting faster resolutions and accurate, on-time engineer dispatches
  • Self-maintenance support
  • Assigned engineers that develop a thorough understanding of individual customer needs
  • A single point of contact for all your multi-vendor maintenance requirements
  • Spares on site
  • Advance exchange machine swap-outs